1. How do I receive the latest information from THE KIT?
Sign up to our newsletter and we will send you the latest news. 

2. How do I contact THE KIT customer service team?
Please email us at hello@THEKIT.com and we'll do our absolute best to get back to you within 2 business days! (most likely shorter)

3. How do I take care of THE KIT products?
All of our items come with a care label. We strongly recommend following these instructions.

4. I no longer want to receive THE KIT newsletters. How do I unsubscribe?
At the bottom of each newsletter you receive from us there is a link to unsubscribe, but we will be sad to see you go.

5. How fast will I receive a reply to my inquiry?
We aim to answer all e-mails within two business days, but normally faster than that. 

6. Will my favorite pieces be restocked?
As we create everything on-demand, we don't carry stock, which is great because that means nothing is ever out of stock! That being said, to make room for new styles we periodically send designs into the Design Vault so if you have your eye on something don't wait too long as there is a constant rotation of styles. 

7. I can’t find a certain item on your site, is there any chance I may find it elsewhere?
The best way to request items that are not currently available on the site is to contact our customer service team.