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CUSTOMER SERVICE

1. How do I receive the latest information from THE KIT?
Sign up to our newsletter and we will send you the latest news. 

2. How do I contact THE KIT customer service team?
You can contact us either by phone or email Monday - Friday 9am-5pm (ET)
hello@THEKIT.nyc
1.800.604.0344

3. How do I take care of THE KIT products?
All of our items come with a care label. We strongly recommend following these instructions. The stretch silk georgette should always be dry cleaned.

4. I no longer want to receive THE KIT newsletters. How do I unsubscribe?
At the bottom of each newsletter you receive from us there is a link to unsubscribe, but we will be sad to see you go.

5. How fast will I receive a reply to my inquiry?
We aim to answer all e-mails within 24 hours, but normally faster than that. Our opening hours are 9am-5pm (ET) and we will take all calls or emails during this time.

6. Will my favorite pieces be restocked?
We will add items to the site as soon as it comes back in stock. You can reach out to our customer service team to be notified when your size becomes available from the product page. 

7. I can’t find a certain item on your site, is there any chance I may find it elsewhere?
The best way to get a hold of items that are not available on the site is to contact our customer service team.